1. About Stardust Self

Stardust Self is an online self-discovery, wellbeing and educational platform operated by LPJ Projects Pty Ltd in Australia.

We provide digital resources, interactive tools, educational content, courses, memberships, community experiences, spiritual exploration resources and other self-reflection services through stardustself.com.

This Privacy Policy explains how we manage personal information provided to us through the website, forms, purchases, accounts, community features and communications.

2. Information We May Collect

Depending on how you use Stardust Self, we may collect information such as:

• Your name.
• Email address.
• Account and login information.
• Information provided through contact or submission forms.
• Purchase and transaction information.
• Membership and account preferences.
• Responses you voluntarily provide when using quizzes, tools or self-reflection resources.
• Stories, feedback or other content you choose to submit.
• Technical information such as browser type, device information and IP address.
• Website usage information collected through analytics or cookies.

We aim to collect only information reasonably necessary to operate and improve Stardust Self and provide the services you choose to use.

3. Sensitive or Personal Reflections

Some Stardust Self tools, quizzes or forms may invite you to reflect on personal experiences, emotions, relationships, behaviour or wellbeing.

You are not required to provide information you do not feel comfortable sharing. Where possible, avoid including unnecessary identifying information in free-text responses or story submissions.

4. How We Collect Information

We may collect personal information when you:

• Create an account.
• Join a membership or community.
• Purchase a digital product, course or service.
• Complete a form.
• Submit a personal story or experience.
• Contact Stardust Self.
• Subscribe to email communications.
• Participate in quizzes, tools or interactive experiences.
• Use or browse the website.

Some technical information may also be collected automatically through cookies, analytics technologies and website security systems.

5. How We Use Your Information

We may use personal information to:

• Provide access to Stardust Self services and content.
• Create and manage user accounts.
• Process purchases and membership payments.
• Provide customer and technical support.
• Respond to enquiries.
• Provide personalised results generated by tools or quizzes.
• Manage story or community submissions.
• Improve our website, resources and user experience.
• Detect fraud, misuse or security issues.
• Meet legal, regulatory and accounting obligations.
• Send communications where you have provided appropriate consent.

We do not sell your personal information.

6. Payments

Payments may be processed through third-party payment providers such as Stripe and payment services integrated with WooCommerce.

Stardust Self does not ordinarily receive or store your complete payment card number. Payment providers process payment information using their own systems and privacy practices.

We may retain transaction details necessary for order management, customer support, accounting and legal compliance.

7. Third-Party Services

We use third-party technology and service providers to operate the website. These may include services relating to:

• Website hosting.
• WordPress and website plugins.
• Payment processing.
• Email delivery.
• Analytics.
• Security and spam protection.
• Membership and community functionality.
• Forms and submissions.

Where necessary, these providers may process limited personal information in order to provide their services to us.

8. Overseas Processing

Some technology providers used by Stardust Self may operate or store information outside Australia.

This means personal information may, in some circumstances, be processed or stored in other countries depending on the infrastructure used by our hosting, payment, analytics, email or software providers.

We take reasonable steps to use reputable service providers and to manage personal information appropriately.

9. Cookies and Analytics

Stardust Self may use cookies and similar technologies to operate the website, remember preferences, maintain sessions, understand website usage and improve performance.

Analytics tools may collect information such as pages visited, approximate location, browser type, device type and how users move through the website.

You can control or disable many cookies through your browser settings, although some website functions may not operate correctly if cookies necessary for those functions are disabled.

10. Email Communications

Where you choose to subscribe to updates or marketing communications, we may use your email address to send Stardust Self news, resources, product information or other relevant communications.

You may unsubscribe from marketing communications at any time using the unsubscribe option provided in those communications.

Transactional or account-related emails, such as purchase confirmations, password resets or important service messages, may still be sent when necessary to provide the service you requested.

11. Personal Story Submissions

If you submit a story, experience or other content through Stardust Self, the information will be handled in accordance with the permissions and consent provided through the relevant submission process.

Submission does not automatically mean that your story will be published. Where content is selected for publication, Stardust Self will use the publication permissions associated with the submission.

Please avoid including personal information about another person unless you have an appropriate basis or permission to do so.

12. How We Protect Information

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include secure website connections, access controls, software updates, security tools, backups and reputable third-party service providers.

However, no internet-based service can guarantee absolute security.

13. How Long We Keep Information

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, resolve disputes and comply with legal or accounting obligations.

Information that is no longer reasonably required may be deleted, anonymised or securely disposed of where appropriate.

14. Accessing or Correcting Your Information

You may contact Stardust Self to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to or changing personal information.

15. Privacy Complaints

If you have concerns about how Stardust Self has handled your personal information, please contact us first so we can review the issue.

We will consider privacy complaints in good faith and aim to respond within a reasonable period.

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC).

16. Children's Privacy

Stardust Self is not intended to knowingly collect personal information from young children without appropriate consent or another lawful basis.

Where particular resources are designed for younger users, additional privacy and consent arrangements may apply.

17. External Links

Stardust Self may link to external websites or third-party resources. We are not responsible for the privacy practices, security or content of external websites.

We encourage you to review the privacy policy of any external service before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy as Stardust Self evolves, our services change or legal requirements are updated.

The current version will be published on this page and the “Last updated” date will be changed when material updates are made.

19. Contact Us

For privacy questions, requests or complaints, please contact Stardust Self.